On e of the things only few people know about work item tracking is its ability to have HTML descriptions in your work item. With HTML, I mean that you can have rich editing capabilities, like colors, bold, underline, different fonts, bulleted lists and even hyperlinks.
For this to work, you only need to change your work item type definition to contain a field that is of the type HTML. If you show this field in your work item form, you can activate the formatting toolbar to enable the text formatting in the text box.
We use this with our change request work items so we can create some more enhanced description on what we need to get done for a certain change. I thought I would mention it here on my blog, because only few people actually know this is possible J